No Glitz, No Glamour

August 29, 2012

​Fenwick & West was featured and chief information officer, Matt Kesner, was quoted in an article from The American Lawyer titled “No Glitz, No Glamour.” The article discusses the results of the magazine’s annual Associate Tech Survey, in which associates rank their firms’ technological capabilities across four areas: overall quality, training, support and use of technology to benefit clients. Fenwick & West received the survey’s second-highest technology composite score and the highest score among AmLaw 200 firms.

"Associates are smart, and they want more and more of the tools that they bring to the firm adapted for use in the firm. We're humble enough to think the lawyers and the clients might know better about the tools they need than we do, so we figure out how not to say no,” Mr. Kesner told The American Lawyer

For example, the article reports that when Android-based devices, which are difficult to encrypt and wipe remotely, were new, the firm management assigned three IT administrators to test different security software applications until they found the right one.

"We've had to examine our security policy and [adjust] our security standards" to accommodate the technology, Mr. Kesner said. "We had eight rules for every device, and now we're down to two. It was so that we could allow more devices into the office."